ANZ Bank to outsource New Zealand jobs to India

ANZ Bank to outsource New Zealand jobs to India

Very simple really. ANZ has proved very clearly it’s usury profits are more important than the wellbeing of its New Zealand staff.

The answer should be simple: move your account.

I plan to.

Greed

I have been with ANZ bank for nearly twenty years but am now thinking of changing. I am sick of being contacted or trying to contact companies about matters that are important to me only to find that the person to whom I speak I cannot understand as there is alanguage difficulty. Come on ANZ, I really thoguth you were a better organsiation than that. Rethink your decision or face the conswequences.

You’re kidding. Another one. I emailed ANZ’s head office 6 weeks back when I was searching for an Australian bank that doesn’t outsource. They assured me they don’t and there was no plans of doing so. Not now, not in the future. Blatant lies. They would have known a mere 6 weeks ago!
Don’t they learn from those who have already done so? They will loose customers. Are they any banks left except for Bendigo Bank that doesn’t have their call centres in India? You just cannot have a call centre for a business like a bank in a country that doesn’t speak the same language (as their first language). There have been major stuff ups because the communication breakdown. All boils down to greed. They can pay someone in India around $400 a month as opposed to around $660 per week here and they obviously don’t care about customer service any longer.
Bendigo bank, here we come. Hope you’ll be able keep up with the rush of new customers you will no doubt be getting. Guess that’ll mean new branches for them and in turn, more employment for Australians.